Contact Us

Customer Service Centre

CLOSURE NOTICES:
Due to the Christmas and New Year Public Holidays, Council's Customer Service Centre will be closed from midday Wednesday 24 December 2025 - Friday 2 January 2026. Customer service will re-open and resume normal operations on Monday, 5 January 2026. We apologise for any inconvenience this may cause. For urgent matters during the closure, please contact Strathfield Council at 9748 9999.

Due to the Australia Day Public Holiday, Council's Customer Service Centre will be closed Monday 26 January 2026 and will re-open Tuesday 27 January 2026.

Customer Service standard operating hours:

Monday – Friday: 8.30am – 4.00pm

Our Customer Service Advisors are available by phone Monday – Friday between 8.30am -5.00pm on (02) 9748 9999.

Council is contactable 24 hours a day, 7 days a week on (02) 9748 9999.

Phone

(02) 9748 9999

Monday – Friday between 8.30am -5.00pm.

Emergencies:
Council is contactable for emergencies 24 hours a day, 7 days a week on (02) 9748 9999.

Sportsfields Wet Weather Line: 9748 9972

Email

council@strathfield.nsw.gov.au

Visit

Customer Service

65 Homebush Road
Strathfield NSW 2135

Write

ATTN: General Manager
Strathfield Municipal Council
PO Box 120
Strathfield NSW 2135

Social Media

Assistance

An interpreter service is available to speak to the Strathfield Council in your own language through the Translators and Interpreter Service (TIS). Please call 13 14 50 and ask for your language. Then ask to speak with “Strathfield Council” on telephone (02) 9748 9999. Use of this service is the cost of a local call.