Mobility Map

A mobility map is an invaluable tool to assist those with mobility challenges to orient themselves to a particular environment and to identify the safest route of travel for themselves. It assists those with mobility challenges in being able to maintain their independence by enabling them to plan their movement in the mapped area and also assists in avoiding any known hazards.

Should you, as a user, encounter any inaccuracies or problems using the map which may be viewed below, Council would encourage you to report your experience so that we can continually improve the information we provide.

If you have any feedback please contact Strathfield Council Human Services on 9748 9999 or email

National Disability Helpline

The Disability Information Helpline is available for people with disability who need help because of coronavirus (COVID-19).

The Helpline can help families, carers, support workers and services, too. The Helpline is free, private and fact-checked.
People can contact the Disability Information Helpline on 1800 643 787 to talk about their concerns in relation to COVID-19. For example, people can call the Helpline if their support worker has not turned up or their provider has stopped services; or if it’s hard to get essential items like food or medications.
The Helpline can provide information, and refer people to advocacy, counselling and other supports.
The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.
Click here for More information.

Are you seeking disability support services?

The National Disability Insurance Scheme (NDIS) is a federal government program that has been implemented since 2013. The NDIS is similar to Medicare in that the costs for disability care are shared amongst the community. The NDIS  provides eligible people with funding based on their personal needs, goals and aspirations. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.

If you are seeking support to meet your disability needs from the NDIS you will need to confirm that you:

  • Have a permanent disability
  • Your disability substantially affects you to participate effectively in activities without assistance from others or technology
  • You are likely to require lifelong support under the NDIS

To determine if you are eligible to access the NDIS to support your disability requirements you:

  • Will be under the age of 65 years
  • Are an Australian citizen or resident or permanent visa holder
  • Usually need support from a person because of permanent and significant disability
  • Use special equipment because of permanent and significant disability
  • Need some supports now to reduce your future needs


NDIS Website

Visit the National Disability Insurance Scheme (NDIS) website by clicking here.


Accessing the NDIS

Anyone who thinks they might be eligible for the NDIS funding for disability support, can download an Access Request Form (ARF), and a Supporting Evidence Form (SEF), work with their GP, allied health, and specialist medical professionals to prepare and provide the information required.

Anyone who thinks they are eligible for the NDIS can:

  • phone 1800 800 110 and make a verbal access request, or
  • download and complete the ARF on your computer and email it to the NDIA with supporting information, or 
  • download the ARF on your computer, print it out, and mail it to the NDIA with supporting information, or
  • email and ask for an ARF to be mailed, or 
  • contact your local NDIA office and ask for an ARF to be mailed to you.


Accessing disability support services for people who are ineligible for NDIS

If you are not eligible for the NDIS, you will still be able to connect with existing Commonwealth and state government disability services for your support needs.

The Australian Government Department of Social Services works with other government and non-government organisations to manage a diverse range of programs and services that support and improve the wellbeing of individuals and families in Australian communities.  

For disability services in NSW please refer to

People with disability aged 65 years and over can receive support through the age care system. Find out more on the My Aged Care website or phone 1800 200 422.