Abandoned Shopping Trolleys are shopping trolleys which have been taken from shops and abandoned or dumped in public places such as streets, nature strips and waterways.  

Trolleys can pose a potential danger to residents, visitors and property, especially those left unattended on roads and footpaths which can injure pedestrians or collide with motor vehicles.  Abandoned trolleys also contribute the disorderly appearance of the local environment.  It is an offence to leave a shopping trolley unattended in a public place or dumped in a waterway. 

Council’s Abandoned Trolley Policy sets out how Council deals with abandoned shopping trolleys.

Reporting Abandoned Trolleys

Council encourages the general public to report abandoned shopping trolleys so they can be quickly collected and returned to the store where they belong. 

You can report an abandoned trolley to Council by telephone 9748 9999 or by e-customer request. 

Alternatively, you can contact Trolley Tracker. Trolley Tracker is a service that receives reports of abandoned shopping trolleys, collects and returns the trolleys back to stores.  A prize is offered each month, drawn from the names of people who lodge reports to Trolley Tracker.

To report an abandoned shopping trolley in streets or public areas, contact Trolley Trackers on 1800 641 497 (freecall), email trolleytracker@trolleytracker.com.au or enter details directly onto the Trolley Tracker Website.

Trolley Tracker works with NSW Councils and major stores such as Woolworths, Big W, Dan Murphy's, Thomas Dux, Masters Home Improvement, Franklins and Target.  The scheme operates under a Code of Practice, developed by the Australian Retail Traders Association with the NSW Local Government & Shires Association and the NSW Department of Local Government.