Where is Council located?
Council's Customer Service Centre is located at the corner of Homebush Road and Redmyre Road, Strathfield. Customer parking is available on Redmyre Road. Access to the Council Chambers for Council Meetings is via Homebush Road.
What are Council’s normal hours of business?
Strathfield Council is open for business with the general public between 8.30m and 4.30pm from Monday to Friday.
What is the role of Council?
Strathfield Council is a local statutory authority with powers and responsibilities granted to it from State and Federal Government. Local councils act primarily under the powers of the Local Government Act 1993. Council is responsible to ratepayers followed by a number of regulatory areas of government. Council is financed through rates, charges, fees, grants, borrowings and investments. As well as core services such as waste collection and local roads, Council also provides community services, sporting facilities, libraries, environmental conservation, urban planning, community events and much more.
How does Council operate?
Council consists of seven councilors who are elected every four years. The Mayor and Deputy Mayor are elected annually by the Councillors. The next Council election will be held in September 2009. Councillors provide policy and direction for the organisation. Council's General Manager controls day to day operations. Responsible to the General Manager are the Executive Team, who control the functional areas of Corporate Services, Operations and Technical Services. Residents are encouraged to inspect Council's Annual Report and Management Plan and relevant sections of this website to identify the roles and services of each department.
Who are my Councillors?
Strathfield Council has seven councilors. Councillors are elected for a four year term, and the Mayor and Deputy Mayor is elected annually by the Councillors. Please visit the Councillors section of this website for further information.
Which ward do I reside in?
The Strathfield Municipality has no wards. All councillors are elected by all electors.
How is the Mayor chosen?
The Mayor and Deputy Mayor are elected annually by the Councillors at a special Council meeting annually in September.
Do councillors get paid?
The Local Government Act provides for the payment of expenses and the provision of facilities to mayors and councilors. Please visit the Councillors section of this website for Council’s policy on the payment of expenses and provision of facilities to councillors.
Can I speak to the Mayor/General Manager?
Council’s Customer Service Centre can take your enquiry who will direct it to the appropriate Council officer for action. Telephone Council’s Customer Service Centre on 9748 9999 or visit 65 Homebush Road Strathfield between 8.30am and 4.30pm Monday to Friday. You can also address your enquiry to the General Manager who will direct it to the appropriate Council officer for action. The postal address is Strathfield Municipal Council PO Box PO Box 120 Strathfield NSW 2135.
How can I lodge a complaint or feedback with Council?
Council has a formal customer service request system in place to ensure that legitimate requests are acted upon within a predetermined period. Telephone Council’s Customer Service Centre on 9748 9999 or visit 65 Homebush Road Strathfield between 8.30am and 4.30pm Monday to Friday. Feedback, suggestions and or complaints can also be lodged using the e-Customer Service Request form.
Where can I make Council payments?
Council’s Customer Service advisers handle all payments. Visit the Customer Service Centre at 65 Homebush Road, Strathfield. You can also pay rates (no other payments accepted) at the Customer Service desk at the Strathfield Library and Information Centre.
Are EFTPOS, Bpay and credit card payment facilities offered by Council?
At Council’s Customer Service Centre and the Strathfield Library and Information Centre EFTPOS and credit card (Visa, MasterCard, Diner's Club and American Express) are accepted. Rate payments only are accepted at the Strathfield Library and Information Centre. For the complete range of rate payment options, please see the reverse of your rate notice, or the Rates section of this website.
How do I change my name or address for Council records?
To change or check your details please contact Council’s Customer Service Centre on 9748 9999.
Where and when are Council and Committee Meetings held?
Council Meetings are held on the first Tuesday of the month at 7pm in the Council Chambers, 65 Homebush Road, Strathfield. Council Meetings are open to the public, except for discussion of legal, staff or other confidential matters. Meetings are chaired by the Mayor.
Development applications and other planning matters are discussed at Planning Committee Meetings held on the second Tuesday of the month at 6pm in the Multipurpose Room at Strathfield Library and Information Centre, 65-67 Rochester Street, Homebush.
The Environmental, Social and Economic Committee are Standing Committees of Council and meet on a quarterly basis or when required. Meetings are scheduled for the third Tuesday in the month and are held are held in the Council Chambers, 65 Homebush Road, Strathfield.
Can I attend Council Meetings?
Everyone is invited to attend regular Council Meetings. Members of the public may attend Council and Committee Meetings and may speak on matters included in the agenda of the meeting.
What do I need to do to speak at a Council or Committee Meeting?
Before each Council or Committee Council conducts an Open Forum prior to the commencement of Council or Committee Meetings. A person or persons may address Council on matters not on the agenda of the meeting. Speakers do not need to make prior arrangements to speak at Open Forum. Speakers are limited to five minutes and must provide their name and address.
To speak at a meeting please complete the Request to Address Council Meeting form. Requests to address a meeting must be submitted in writing by 4.30pm on the day of the meeting to the General Manager. Speakers are limited to five minutes and must provide their name and address to the meeting. Speakers are not permitted to ask questions of Councillors or staff.
How can I view what matters will be discussed at Council and Committee Meetings?
Before each Council or Committee meeting, a Business Paper is prepared detailing the items that are to be presented to the meeting. Business papers include an agenda (list of items to be considered at the meeting), reports (details of items to be considered by Council) and minutes (details of decisions made at previous Council and Committee meetings).
Council and Committee business papers are made available on the website on the Saturday prior to meetings.
What documents are available to the public?
Section 12 of the Local Government Act 1993 provides provision for public access to documents held by Council. These documents include Council's Annual Report, Code Of Conduct, Code of Meeting Practice, policies and financial reports.
Members of the public are entitled to inspect such documents at the office of the Council during ordinary office hours or at any other place as determined by the Council such as Council's libraries.
Some of these documents are available in electronic form on this website. If you would like to view a document which is not provided electronically, please contact Council's Customer Service Centre on 9748 9999 to arrange access.
In accordance with s.12 (1), members of the public are entitled to inspect the current versions of the documents without charge. Photocopy charges may apply for copies of documents.
Who are my local members?
The Federal Member for the electorate of Lowe is The Hon. John Murphy, MP. The State Member for Drummoyne is Ms Angela D'Amore MP and the Member for Strathfield is Ms Virginia Judge MP.
Where and when are community forums happening in my area?
All community members are invited to attend to local Community Forums to find out more about what's happening in their area and raise their questions and discuss their ideas and community concerns with councillors and Council officers.
Community forums are held in a different area of the municipality every quarter. To find out when the next Community Forum will be held see Council’s Events Calendar. For further information please contact Council’s Community Liason Officer on 9748 9978. For invitations to Community Forums subscribe to Council’s email news.
What's on in Strathfield?
Strathfield Council organises several major festivals over the course of the year. The very popular Strathfield Spring Fair is held in September every year. There are also many other smaller local events during the year. See the Calendar of Events for more details.
Where can I find a Justice of the Peace?
A Justice of the Peace (JP) is available at Council during office hours. Please telephone 9748 9999 to make an appointment prior to visiting Council to ensure the JP is available at the time and on the day you require.
Justices of the Peace (JP) in the local area are registered with the NSW Attorney-General’s Department. Names and contact numbers can be searched online by postcode.
Does Council conduct citizenship ceremonies?
Citizenship ceremonies are usually conducted every three months. Initial enquiries for citizenship should be directed to the Department of Immigration and Citizenship by telephoning the Citizenship Information Line on 131 880 or visit the Australian Citizenship website.
Where are the local courts?
The nearest Local Court is located at 7-9 Belmore Street, Burwood and can be contacted on 9744 4044. For further information visit www.lawlink.nsw.gov.au.
Where is the nearest Community Justice Centre?
The nearest Community Justice Centre is located at Bankstown Court, 363 Chapel Road North Bankstown and can be contacted on 9722 6044 or 1800 671 964 TTY. For further information visit www.cjc.nsw.gov.au.
What is Council's ABN?
Strathfield Council’s Australian Business Number (ABN) is 52 719 940 263.
I am a supplier to Council. Should I supply goods or services without a purchase order?
No. Council raises written purchase orders when goods or services are required. Do not supply goods or services unless you are in receipt of a written purchase order from Council.
I have a purchase order from Council, but the price is incorrect. What should I do?
Telephone the phone number shown on the purchase order and ask for the nominated person that is listed as the contact officer.
How do I get a job with Council?
Council advertises positions vacant in the Employment section of this website and in the Sydney Morning Herald. Council will only accept applications following advertisement of a particular position.
Does Council maintain cemeteries within the local government area?
No. Rookwood cemetery is state land and is located within the Auburn local government area. For further information contact the Joint Committee of Necropolis Trustees on 9746 8433.
